Delivery and order tracking

Dispatch locations

Depending on the product and availability, orders ship from Dunmow, England (United Kingdom), or Cannes, France.

Estimated delivery: 3–7 days

The shop’s usual delivery estimate is 3–7 days. Timing depends on the product, availability, dispatch location and destination. This is not a guaranteed timeframe for every country. Customs clearance, public holidays or transport disruption may extend transit time. Please contact us before ordering if you need delivery by a specific date.

Charges and destinations

Available delivery methods and charges for your address are shown at checkout before you confirm the order, in the currency offered for your market. Delivery availability depends on the destination and the items ordered.

Cross-border shipments may involve customs formalities, taxes or duties depending on the origin and destination. Amounts expressly included in your total are shown at checkout. Contact us before ordering to check a destination or customs question.

Tracking and support

Your order confirmation summarises your purchase. When a tracking number is provided during fulfilment, it appears in the shipping notification and order tracking. If your parcel is delayed or an address detail is incorrect, contact clement@clementrudnicki.com with your order number.

For a return, consult our returns policy and request the correct address before posting a parcel.